Please take a moment to read the following Privacy
Policy. This should be read in conjunction with our Terms & Conditions
. Please note that words which are defined in
our Terms & Conditions also apply to this Privacy Policy. If
there is anything you do not understand then please Contact Us
.
1.
This Privacy Policy
We are committed to protecting your privacy
online. This Privacy Policy sets out how we treat your personal
information, allowing you to make informed choices about the
personal information that you provide to us either via our
website at www.isabelhealthcare.com, or otherwise in relation
to Isabel.
IMPORTANT: By accessing and using Isabel, or by submitting
any personal information to us via or in relation to Isabel,
or by your registration as a Subscriber or Designated Officer
you will automatically be taken to have read, understood and
accepted this Privacy Policy.
If you do not want us to collect, use and/or transfer your
personal information in this way then you should (depending
on what it is you object to) cease to access and use Isabel
and/or Contact Us
and ask for your registration as a Subscriber or Designated
Officer to be deleted.
This Privacy Policy may be amended from time to time, and
we therefore suggest that you review it periodically.
2.
What we mean by personal information
Personal information means any data from
which you can be identified (including information such as
your name, postal address, email address and password) and
which concerns you. All personal information that we obtain
from you in relation to Isabel
will be dealt
with in accordance with the provisions of this Privacy Policy
and the Data Protection Act 1998.
3.
Personal information that we collect
When you register as a Subscriber or
Designated Officer, we ask you to provide us with various
details about you, including your name, date of birth, email
address, place of work and work address, governing organization,
registered number, job title, and information as to how you
heard about Isabel.
We also collect personal information when you email, write
to, or telephone us.
From time to time we may also request additional information,
either by contacting you directly or through Isabel.
Finally, we use session cookies to store information about
your current Isabel
session. These cookies
are deleted when you leave Isabel
and close
your browser. If you so choose, we will also use a cookie
to collect and store your Username and Password. We may also
use cookies to collect statistical information about your
use of Isabel. Please see below for more
information About Cookies.
4.
How we use your personal information
Your personal information is used by
us so that we can administer and support Isabel
and your registration as a Subscriber or Designated Officer,
and to provide you with access to the appropriate areas and
functions of Isabel
depending on your Subscribing
Organization's subscription.
We may use your personal information to contact you from time
to time, in order to ask for your views on Isabel
and to notify you occasionally about important changes or
developments to Isabel.
We may also use information provided by you (such as what
you think about Isabel
and improvements that
you would like to see made) or statistical information collected,
so that we can improve our service to you or make your visits
to Isabel
more useful and rewarding.
5.
Personal information we provide to third parties
Except in very specific circumstances,
we do not disclose any of your information to other parties,
except where you have given your consent.
We reserve the right to give your personal information to
a third party without your consent where:
the disclosure is required by law,
such as where there is a court order, or statutory obligation
requiring us to make such a disclosure; and/or
we believe that such disclosure
is necessary in order to assist in the prevention or
detection of any criminal action (including fraud) or
is otherwise in the overriding public interest, and
is permitted by law.
6.
How we protect your personal information
We are strongly committed to data security
and we take reasonable and appropriate steps to protect your
personal information from unauthorized access, loss, misuse,
alteration or corruption. We have put in place physical, electronic,
and managerial procedures to safeguard and secure the information
you provide to us.
These steps include communicating this Privacy Policy to those
of our employees and relevant contractors. Only authorized
employees and contractors under strict controls will have
access to your personal information.
HOWEVER, WHILE WE STRIVE TO PROTECT YOUR PERSONAL INFORMATION,
DUE TO THE NATURE OF THE INTERNET WE CANNOT GUARANTEE THE
SECURITY OF ANY INFORMATION YOU TRANSMIT TO US. WITH THIS
IN MIND, WE URGE YOU TO TAKE EVERY PRECAUTION TO PROTECT YOUR
PERSONAL INFORMATION WHILE YOU ARE ON THE INTERNET.
7.
How long we keep your personal information
We will keep and use your personal information
as described above for as long as you are registered as a
Subscriber or Designated Officer of Isabel
and for up to 7 years afterwards, in order to deal with any
consequent queries or complaints you may have. After this
period your personal information will be expunged from our
systems, unless there is a specific legal reason or requirement
to keep the information for longer, for example if it is relevant
to any current or potential legal proceedings. We may keep
statistical or anonymised information (from which you cannot
be identified) for longer periods.
8.
Updating your personal information
You are entitled to see the information
held about you and to amend or update any inaccuracies in
your personal information. Please note that we are entitled
to charge a £10 fee for providing you with access to
your personal information. If you would like to review or
update your personal information please Contact Us.
9.
Liability
PLEASE READ CAREFULLY THE PARAGRAPHS
ENTITLED DISCLAIMERS, OUR LIABILITY
AND YOUR LIABILITY
IN THE TERMS & CONDITIONS, AS THEY ALSO APPLY TO THIS
PRIVACY POLICY.
10.
About cookies
Cookies are small files stored in your
computer’s hard drive by your web browser. When you
access Isabel
our computer server will access
these cookies so that it can recognize your computer, and
make using Isabel
easier for you. For example,
cookies allow us to remember your Username and Password to
save you having to retype it every time you visit Isabel.
Most web browsers automatically accept cookies, but you can
alter your settings to allow you to be prompted every time
a cookie is sent to you or you can choose not to receive cookies
at all. However, please note that if you have ‘disabled’
cookies in your browser this way you may not be able to use
certain features on Isabel.
